Resume

Executive Summary

Senior UX Designer and front-end technologist with a track record of delivering user-centered digital products in fast-paced, cross-functional environments. Skilled across the end-to-end design process, including UX research, wireframing, prototyping, usability testing, interaction design, and UI, with the technical fluency to bridge the gap between design and development. Adaptable by nature, having successfully navigated evolving roles and responsibilities while maintaining a high standard of work. A collaborative team player who communicates openly, meets deadlines consistently, and is comfortable presenting complex projects to both technical and non-technical audiences. Experienced managing multiple high-priority projects simultaneously while maintaining quality, consistency, and alignment with business goals.

Signature Strengths

End-to-End UX/UI Design • User Research & Usability Testing • Interaction Design • Prototyping • Product Ownership • Agile Facilitation & Sprint Planning • Front-End Development • IoT Application Design • Accessibility & 508 Compliance • Design-to-Development Bridging • Cross-Functional Collaboration • Design Systems

Work Experience

Senior UX Designer, Eaton Corporation | July 2022 - April 2026

Owned the end-to-end UX/UI design for four concurrent IoT applications; Brightlayer Home, a consumer-facing residential app, the AbleEdge Installer app, an app for professional installers and developers, an internal Developer Portal used to manage AbleEdge installers and perform admin functions, and a Device Support Portal used by Eaton Support and internal developers, launching all four and driving consistency across the full product ecosystem from discovery through delivery.
Conducted user interviews at regular intervals with both internal stakeholders and external end users to validate prototypes, surface usability friction, and ensure design decisions were grounded in real behavioral data before development handoff.
Acted as the strategic bridge between product and engineering, translating complex technical requirements into user-centered designs that were intuitive for end users and straightforward for developers to implement, contributing to a 4.7 App Store rating (2.1k+ reviews) on Brightlayer Home.
Stepped into a product owner capacity, leading technical research, prototyping, usability testing, sprint planning, Jira story creation, and development task prioritization, transforming products with limited scalability and poor usability into well-rounded, stakeholder-approved solutions.
Authored detailed Jira tickets using Gherkin language to ensure bug reports and feature enhancements were clearly scoped with unambiguous acceptance criteria, reducing back-and-forth between design and engineering.
Rapidly absorbed complex technical domain knowledge to produce UX solutions grounded in real system constraints, leveraging an established company design framework to deliver polished, on-brand interfaces at speed.
Facilitated sprint reviews including planning, retrospectives, and backlog grooming, ensuring UX work was accurately estimated, sequenced alongside engineering, and never a blocker to delivery velocity.

Senior Digital Experience Developer, Office of Marketing & Communications, University of Maryland, College Park | September 2016 - July 2022

Senior Digital Experience Developer, 2020 - 2022 | Senior Front-End Web Designer, 2018 - 2020 | Web Designer, 2016 - 2018

Led UX/UI design for university web and mobile properties, creating wireframes, prototypes, and high-fidelity mockups in Figma, Sketch, and Adobe Creative Suite to guide development from concept to launch.
Championed accessible, user-centered design by building 508-compliant interfaces that balanced usability, brand guidelines, and interactive engagement.
Translated complex requirements into intuitive digital experiences, designing and accurately replicating mockups into fully realized websites while maintaining high usability and interaction standards.
Designed CMS templates, custom modules, and content structures in CraftCMS, Drupal, and WordPress to streamline the authoring experience for relevant stakeholders.
Spearheaded the front-end development of Maryland Today (today.umd.edu), a high-traffic decoupled Drupal platform built with ReactJS, SASS, and Bootstrap.
Managed end-to-end project lifecycles in Agile sprints, compiling technical scope, leading stakeholder presentations, and coordinating with editorial and communications teams from intake through final sign-off.
Conducted centralized UX audits and iterative improvements across existing university web properties to align with evolving usability standards and brand identity.

Project Administrator, BoatUS Foundation, Annapolis, MD | June 2013 - September 2016

Designed and developed reusable web templates across course registration, advertising landing pages, and blog content, applying UX principles of hierarchy and conversion-focused layout to drive engagement.
Managed the UX/UI of a website with 950,000+ annual visitors, including a complete redesign of the home page, internal pages, and blog content in 2015 that remains in use today.
Utilized web analytics and heat mapping tools to improve page design and user experience, resulting in lower abandonment rate and increasing click through rates.

Educational Experience

Master of Information Management, University of Maryland, College Park, 2019
Bachelor of Arts, Graphic Design, Roger Williams University, 2013

Memberships/Certifications

Project Management - Lean Six Sigma Yellow Belt trained
American Institute of Graphic Arts (AIGA) Member 2010 - Present
Earned 20+ Lynda.com Certificates related to Web and Graphic Design Studies
Attended KelbyOne Live Photoshop Conference